Shipping and Returns Policy

Shipping & Returns Policy

Thank you for shopping at Fire Wear. We are committed to getting your hardware to you quickly and safely and ensuring you love every piece you receive.

Shipping Policy

• Processing Time: Most orders are processed and shipped within 1–2 business days.

• Shipping Zones: Currently, we ship exclusively within the United States. We hope to offer international shipping in the near future.

• Estimated Delivery: Standard shipping typically takes 3–7 business days depending on your location.

• Tracking: Once your order is on the move, you will receive a shipping confirmation email with a tracking number.  

   

Returns & Exchanges

We want you to wear your gear with confidence. If a piece isn't right for you, here is how our process works:

• 30-Day Window: You have 30 days from the date of delivery to contact us regarding a return.

• Condition: Items should be in their original condition. We understand you may have tried the item on or worn it briefly to check the fit—that's perfectly fine!

• Body Jewelry Exception: For health and hygiene reasons, we cannot accept returns or exchanges on body jewelry (including earrings, nose rings, navel bars, etc.) once they have been shipped.

• Our Guarantee: If you have any issues with your body jewelry (defects, damage, or fit issues), please contact us immediately. We are committed to making things right for our community.

How to Start a Return

Please contact us directly before sending any items back. In many cases, a physical return may not be required to resolve your issue. We handle every situation individually to provide the fastest solution for you.

• Email us: firewearchat@gmail.com

• Return Shipping: If a physical return is required, the customer is responsible for the return shipping costs.